What are my payment options?
We accept Visa, MasterCard, American Express and Discover. You may also use your PayPal account. Simply select either the "PayPal" button or the "credit card" button on the checkout page.
Will my credit card info be safe?
This entire website enjoys 128-bit SSL encryption so none of your information is visible to anyone who might be snooping around. Additionally this site is protected by a DDoS mitigation service for advanced cyber attack protection.
When will my order be shipped?
Anywhere from 1-5 business days depending on our baking schedule. If you're curious about the status of your order, feel free to email us (firstname.lastname@example.org.)
Can I come to your bakery and purchase cookies?
Although we'd love to see you, please understand we are a wholesale business exclusively. Therefore all consumer purchases must go through this website or one of our retail outlets which can be found here.
What's the shelf life of your cookies?
Our products last for at least 3 months unrefrigerated but we recommend freezing them which locks in freshness and extends shelf life for up to 6 months. Thaw at room temperature or, if you prefer, pop them directly into the toaster or microwave (but unwrap them first!)
Are your cookies gluten free?
Sorry, none of our products are gluten free. Many of the ingredients we use, including barley malt, contain gluten.
Where did the name "Gooche's" come from?
Gooche was the beloved pet cockatoo of the bakery's originator back in the 1970's!